General
- We at K.S. Kim International (SK-Pharma) Ltd, Company No. 513890541, located at Yigal Alon Str, Tel Aviv-Yafo, 6789139, Israel (the “Company“), attach great importance to the protection of the privacy of users of this website www.sk-pharma.com (the “Website“).
This Privacy Policy applies to your use of the Website, regardless of how you access or use it, including:
when you use the Website, whether via your computer, mobile device, or any other device, and whether you connect to the services through a website and/or any application;
if applicable, telephone calls, emails, other electronic messages including SMS, internet chats, audio and/or video calls conducted via the Website, browsing the website/portal, and any other form of communication between you and the Company in connection with the Website and/or its related services.
- We implement advanced security measures to protect the information on the Website. These security measures are intended to mitigate the risks of breaches, data leaks, and misuse of information stored on the Website and to ensure the level of privacy protection required by law and in accordance with best practices.
- It is hereby clarified that this Privacy Policy may be updated from time to time at the Company’s sole discretion, as the privacy policy is dynamic and may change as new content and services are added to the Website, which may also affect the policy. Therefore, we recommend reviewing this Privacy Policy periodically. In the event of material changes regarding the use of personal information, a notice will be published on the Website.
This document has been drafted based on the relevant law at the time of writing, and we have made every effort to adapt the policy to legislative changes in the field. It is clarified that nothing in this Privacy Policy is intended to permit the Company to engage in actions prohibited by law.
Information Collected
We collect the following types of information:
Personal Information – information that identifies you as an individual or can be attributed to an identifiable person. Such information may include, but is not limited to, general information such as your name, telephone number, date of birth, gender, location, IP address, email address, and similar data.
Non-Personal (Anonymous) Information – information that does not identify and cannot be used to identify users who use the Website anonymously, as well as information regarding users who have created an account, and anonymous statistical data generated during regular use of the Website. This information primarily includes technical and aggregated data on usage patterns, such as cumulative statistical analyses of Website operations, browsing activities, browser information, app usage data, information collected via cookies, pixel tags, and other technologies.
Collection of Information Based on Explicit and Informed Consent
- It is clarified that you are not obligated to provide any personal information to the Website, and the request to provide such information does not constitute a requirement by the Company. The decision whether to provide any information to the Website is solely yours. All personal information provided to the Website will be stored and used solely in accordance with the provisions of this Privacy Policy.
- You may be explicitly requested to share certain information with us. For example, when you create an account on the Website or contact us through forms and questionnaires on the Website, email, or by any other means. The decision to share this information is entirely at your discretion; however, note that the Website may not be able to provide its services, in whole or in part, without receiving certain information necessary for that purpose.
If you provide us with personal information regarding other individuals, you represent that you have the authority to do so and that you permit us to use such information in accordance with this Privacy Policy.
Automatic Information Collection
- Upon accessing the Website, you may choose among different levels of anonymous and aggregated information collection through cookies, according to the options presented by the Website. You may change or withdraw your consent at any time through your browser settings or on the Website itself. Please note that access to the Website may be conditional upon your consent to the collection of certain anonymous and aggregated information via cookies, as determined by the Company. Without this consent, you may not be able to use the Website.
The information collected as described in section 4.2 may include your IP address (which may also be associated with your domain name or your Internet service provider’s domain), data related to your use and navigation of the Website, unique identifiers associated with your mobile device or our application, and your estimated geographic location. We may collect this information in various ways, for example:
Certain information is automatically collected by most browsers or via your device, such as MAC address (Media Access Control), computer type (Mac or Windows), screen resolution, operating system name and version, device manufacturer and model, system language, browser type and version, and the name and version of the Website software you are using. We use this information to ensure proper functioning of the Website.
If applicable, when you download and use the Website as a mobile application, we may track app usage data, such as the date and time of app access from your device to the Website servers, and which files or information were downloaded to the app based on your device number.
Certain information is collected via cookies. Cookies are small pieces of information stored directly on the device you are using. Cookies allow us to collect information such as browser type, duration of use of services, pages viewed, language preferences, and other traffic data. We use this information for security purposes, to facilitate navigation, to present information more efficiently, and to personalize the user experience. We also collect statistical information about service usage to continuously improve design and functionality, understand usage patterns, and assist in troubleshooting. If you do not wish to have information collected via cookies, most browsers allow you to automatically reject cookies or choose to accept or reject a particular cookie (or multiple cookies) from a specific site. Please note that doing so may prevent you from fully enjoying the services or receiving service at all, depending on the Company’s determination.
We may use Pixel Tags (also known as Web Beacons) and Clear GIFs to track user actions within the services (including email recipients), measure the effectiveness of marketing campaigns, and compile statistics on service usage and response rates.
We may use third-party analytics services, such as Google Analytics, which employ cookies and similar technologies to collect and analyze information about service usage and report on activity and trends. These services may also collect information about usage of websites, applications, and other online resources.
Permitted Uses of Collected Information
Your personal information is collected solely for the following purposes:
Providing the Website functionality for you, such as account access arrangements and customer support.
Responding to your inquiries and fulfilling your requests when you contact us via one of the contact forms on the Website, by email, or by any other means – for example, when you send us questions, suggestions, feedback, or complaints, or when you request additional information about our services.
Verifying your details and providing related customer support.
Complying with any legal or regulatory requirements, including for the purpose of defending legal proceedings, to the extent reasonably required.
Sending you administrative information, such as changes to our terms, conditions, and policies.
Providing you with information, via email or otherwise, about our Company, the Website, products, and services, and sending you related marketing materials. This information may be general or tailored to your individual needs and preferences. If you no longer wish to receive marketing emails from us, you may unsubscribe from our mailing list by clicking the “unsubscribe” link included in every marketing message we send.
Except where the law requires otherwise, we may use non-personal information for any purpose, without restriction, as it does not identify you or any other person and cannot be traced back to you. Without limiting the foregoing, we may use non-personal information for the purposes stated above, and additionally for the following purposes:
Analyzing your non-personal information to improve the Website’s models, including through artificial intelligence software.
Conducting security monitoring to detect and prevent fraudulent activity.
Developing new products and services.
Improving, correcting, maintaining, upgrading, and modifying existing products, services, and safety measures.
Identifying usage trends – for example, understanding which parts of our services are most interesting to users.
Determining the effectiveness of our marketing campaigns so that we can tailor them to the needs and preferences of users.
Transfer of Information Outside the Website
- We may share all of your data with companies related to us, so that they may use it under the same terms as we use it, in accordance with this Privacy Policy. We will be responsible for any violation of the terms of this Privacy Policy by such related companies to the same extent as we are responsible for our own actions or omissions. For the purposes of this Privacy Policy, the term “related company” (or “related party”) means a company that directly or indirectly (through intermediaries) owns, controls, is owned or controlled by, or is under joint control with the Company.
- In the course of the Website’s ordinary business operations, we may share your personal information with external service providers, whether in Israel or abroad, whose services and solutions complement, assist, or improve our services, including but not limited to storage and server services, network and content delivery services, information security and cybersecurity services, performance measurement services, data optimization and marketing services, content providers, as well as our legal and financial advisors. These service providers may access your personal information only according to their role and for the purpose of its use.
In addition to the above, in certain cases as detailed below, we may share your personal information with third parties when required or appropriate, particularly when there is a legal obligation to do so:
We may share personal information to comply with applicable laws and regulations, including laws that apply outside your country of residence.
We may share personal information with third parties in connection with a transaction, such as a merger, sale of assets or shares of the Company, reorganization, financing, change of control, or acquisition of any of our operations or part thereof, or in the event of bankruptcy or similar or related proceedings.
To the extent permitted or required under privacy laws, we may disclose your personal information in response to a legal request or to comply with applicable law, if we in good faith believe that the law requires us to do so, with or without prior notice to you.
To the extent permitted or required by law, we may share your personal information with others if we in good faith believe it will help protect the rights, property, or personal safety of the Company, any Website users, or the general public, with or without prior notice to you.
- Any third party that receives information from the Website as part of a service ordered for the Website must sign a binding confidentiality agreement with the Company as a condition for receiving such information.
Except where the law requires otherwise, we may share your non-personal information with any party, for any purpose, without limitation or liability.
Right of Access to Your Personal Information
- At any time, you are entitled to request to review your personal information collected and stored by the Website. Such a request shall be submitted by completing an online form or by sending an email to: privacy@sk-pharma.com. Upon receipt of your request, we shall provide you, without unreasonable delay, with a printed or electronic copy of the personal information collected and stored by the Website, subject to our right to restrict your access to any information that we may be required to restrict in accordance with applicable law.
It is hereby clarified that if we refuse to comply with your request to review and/or correct your personal information, we are obligated to notify you of such refusal in accordance with the law. You shall be entitled to appeal such refusal before the Magistrates’ Court, in the manner and procedure prescribed by the Privacy Protection Regulations (Conditions for Reviewing Information and Procedures for Appeals against Refusal to a Request for Review), 1981.
Accuracy of the Information You Choose to Provide to the Website
- It is hereby clarified that you are obligated to ensure that all information you provide to the Website, to the extent that you choose to provide any information, shall be true, complete, and accurate as of the date it is provided.
- You undertake not to provide the Website with any incorrect or incomplete information.
It is hereby clarified that providing information that is inaccurate or incomplete may lead to various adverse consequences, including impairing the ability to respond to your requests, and that any damage or loss incurred by you as a result of any inaccuracy or incompleteness of the information you have provided shall be your sole responsibility.
Your Right to Update Your Personal Information
- If the functionality of the Website allows it, you are entitled to modify, update, or supplement your personal information stored on the Website by yourself and at any time. If the functionality of the Website does not permit you to modify certain personal information, you are entitled to request that we correct such personal information by submitting an online form or by email to: privacy@sk-pharma.com.
Under no circumstances shall we reject or disregard such a request on unreasonable grounds. Unless there are substantial reasons to deny your request, we shall make the correction, update, or addition to your personal information in accordance with your request. If there are substantial reasons for denying your request, we shall notify you of such denial and provide a reasonable explanation for it.
Your Right to Delete Your Personal Information
- We will retain your personal information for as long as your user account remains active, in order to provide you with access to your information and to deliver the Website’s services.
- We may continue to retain your personal information even after your user account has been deactivated or you have ceased using the Website, to the extent reasonably necessary for compliance with our legal obligations, for the resolution of disputes involving our users, for the enforcement of our agreements, or for the protection of our legitimate interests, and all in accordance with applicable law. When your personal information is no longer required, we will ensure that it is deleted. In any event, personal information stored on the Website shall not be retained for longer than the period permitted by law.
- You are entitled to request that we delete your personal information by submitting an online form or by email toprivacy@sk-pharma.com. Please note that upon submitting such a request, and in the absence of your personal information, the Website will not be able to provide you with personalized services. We will verify and respond to your request in accordance with applicable law, taking into account the type of personal information concerned and its level of sensitivity.
- It is hereby clarified that we will not approve a request for deletion of personal information if such deletion would conflict with the provisions of any applicable law.
For the avoidance of doubt, and notwithstanding any provision to the contrary, we shall be entitled to retain non-personal (anonymous) information, provided that such information does not identify you or any other person and cannot be linked to you.
Third-Party Services
- This Privacy Policy does not address, and we are not responsible for, the privacy practices, information, or any other conduct of third parties, outside the Website. . References to specific service providers or business establishments on the Website do not constitute a recommendation or endorsement by us of such service providers or business establishments.
- Furthermore, we are not responsible for the policies or practices regarding the collection, use, disclosure, or protection of information by other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any application developer, application provider, social media platform provider, operating system provider, mobile network service provider, or any other device manufacturer – including with respect to any personal information you disclose to such organizations through or in connection with the Website. You are advised to exercise caution and review the relevant privacy policies of such third-party organizations.
Although we will take advanced precautionary measures to protect your personal information, applying efforts and safeguards no less stringent than those required by law for the types of information collected through the Website – such as entering into confidentiality agreements, implementing advanced electronic security systems within the Website, and limiting disclosure of personal information to the minimum required by law, where applicable – we shall not be responsible for any failure by third parties to implement appropriate security measures, nor for any unauthorized use of your personal information by any third party, unless otherwise unconditionally required by law without exception.
Security
- We are committed to implementing appropriate safeguards corresponding to the types of information collected through the Website, including suitable measures for the collection of sensitive information, in order to ensure that your information is kept secure. To prevent unauthorized access or disclosure, we have implemented – and will continue to maintain and regularly update – appropriate physical, electronic, and administrative procedures designed to protect and secure the personal information collected and stored by the Website.
- Nevertheless, unfortunately, it is not possible to guarantee that any data transmission or storage system will be completely secure against unauthorized access or disclosure for various reasons, including circumstances beyond our reasonable control, such as, without limitation: natural disasters, wars, acts of terrorism, riots, civil unrest, failures of communication or power infrastructure, cyberattacks, disruptions in cloud or hosting services, government directives, or any other event beyond our reasonable control and not resulting from our acts or omissions. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately by submitting an online form or by email to privacy@sk-pharma.com.
It is hereby clarified that we shall not be liable for any direct or indirect damage caused to the user as a result of an incident involving data leakage or unauthorized access, unless such incident was caused by our gross negligence or willful misconduct. Without derogating from the foregoing, we shall not bear any responsibility for cases of misuse of personal information resulting from actions or omissions of the user, third parties, or circumstances beyond our reasonable control, including, without limitation: cyberattacks, force majeure events, security failures of third parties, or improper use of the Website.
Security of Your Access Credentials to the Website
We may, from time to time, establish additional and/or alternative identification methods, and we ask that you keep your username and password confidential to prevent any misuse. We recommend that you change your password periodically. We also ask that you protect your privacy and prevent any leakage of your personal information from the Website by refraining from granting access to your personal account and/or your personal devices, including your mobile phone, computer, tablet, etc., and/or by refraining from sharing your password and/or any verification code sent to your phone or email.
- Data Protection Officer
These are the contact details of our Data Protection Officer:
Name: Yulia Modiano
Email: privacy@sk-pharma.com
Phone: +972 3 6114543
For any matter relating to privacy, you may contact our Data Protection Officer by submitting an online form or by abovementioned email.
Updated version as of 30.10.2025